Platform Operations

An integrated platform that unifies the infrastructure of your composable or monolith Sitecore Digital Experience Platform

Trusted by some of the worlds leading enterprise brands

mercury
heritage-bank
toyota
unitingcare
globalpayments
isuzu
spiritsuper
sunsuper
hastings-deering
riotinto
bluecare

Improve operational efficiencies with Platform Operations

Dataweavers Platform Operations deployed in Azure PaaS are purpose-built with modern platform engineering principles to automate repetitive tasks, streamline workflows and ensure consistency. Our Platform Operations approach enables mid-sized and enterprise organizations who use Sitecore to:

 

 

 

cost saving
Reduce costs
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Enhance Security
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Improve Performance
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Accelerate Velocity
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Drive Innovation

Offering a complete ecosystem built on best practices, our platform ensures reliable deployment through automation, achieving functionality quickly while providing full operational visibility. It simplifies development and digital processes, ensures compliance, fosters innovation, and facilitates seamless integration of SaaS and PaaS apps, aiding risk management and asset transition options. 

Enabling digital teams and partners

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Upgrades
All platform upgrades included in the cost
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Choice
Customer or Partner Azure tenancy, you choose.
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OnDemand
Azure, Sitecore and Application environments
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Secure
Built-in, fully managed security across the stack
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Fast
Rapid, right-sized, optimized infrastructure
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24X7
Support for the whole stack
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Your IP
We manage and help you to build your IP
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Monitoring
L1-L3 Support with pro-active monitoring
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HA/DR
True high-availability for all applications
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DevOps
Fast-start powerful DevOps experience
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Portal & KB
Access to our support portal & KB

AZURE CLOUD CAPABILITIES

Leveraging Azure Cloud to deploy apps and sites wherever and whenever you need them

Rapid enablement and deployment of our completely automated environments are proven, scalable and harmonize the connections between each layer of the Infrastructure, DXP Application and your Solution Code.

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Deployment in your own tenant or ours

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Multizone Failover with Active/Active high-availability models

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Global Deployment and Global Support

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Maintained Governance

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Security and compliance

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Content

Download our Dataweavers Toolkit

Start your learning journey today and see how our platforms can transform your business with our free toolkit.

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Platform Operations Brochure

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Sitecore Security and Compliance Checklist

Sitecore Security and Compliance Checklist

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Rendering Host Assessment

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Working with global enterprise brands

Dataweavers provided a strategic opportunity to shift our platform to trusted experts, while allowing our digital and technology teams to focus on what they do best: developing new experiences for our members.

Senior Manager, Digital & Innovation Technology

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Dataweavers brought the IT maturity to use a DevOps approach of teams working simultaneously, while Azure gave us the speed to release quickly.

Digital Marketing Manager

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The website just works. It delivers. Things are coming in on budget. Things are being delivered on time. The support we needed was there. So, we’re now in a position of assurance – that our platform is stable and will remain that way.

Marketing Manager

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Dataweavers brought a level of planning and consideration for all three parties that was a large part of why our new website deployment was ultimately successful.

Domain Architect

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Globus required a consolidated and optimized modern platform along with a clear roadmap outlining the multiple steps necessary to transition to XM Cloud. Partnering with Dataweavers ensured we had a pathway that suited our timeline and a stable, high-performing underlying platform to build on and meet our goals.

VP of Technology

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You’ve skillfully guided our team through the process, and we’ve really enjoyed working with you all. Your professionalism and responsiveness have really been appreciated by our crew. Thanks again team, it’s been a pleasure.

Web & Digital Manager

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Our IT team had been struggling with some DevOps processes. They sat down with Dataweavers and were able to get some really simple ways to solve their problems – which we’ve been able to implement across the business.

General Manager of Brand & Marketing

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The timing was serendipitous – we got more than we ever expected with Dataweavers.

Head of Channels & Innovation

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Dataweavers removed the burden of infrastructure maintenance, letting us focus on what we do best.

Senior Software Development Manager

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Frequently asked questions

Dataweavers Fusion for Sitecore is a fully managed Platform Operations solution for Sitecore XP and Sitecore XM, hosted in your Azure environment. With end-to-end DevOps automation and robust security, Fusion handles everything from deployment to monitoring and scaling. This lets your team focus on building innovative digital experiences without worrying about infrastructure or security risks. Designed for speed, resilience, and reliability, Fusion transforms a Sitecore XP or XM into a powerful, enterprise-grade managed solution with guaranteed performance, security, and uptime. 

Fusion for Sitecore is a Dataweavers Platform Operations solution that fully supports Sitecore's DXP products: 

  • Sitecore XP – A complete platform for crafting and scaling personalized digital experiences. Sitecore XP lets teams manage content, track customer interactions, and deliver targeted content across channels. With XP, brands can build unified, customer journeys seamlessly. 
  • Sitecore XM – Optimized for managing content across multiple sites and channels, Sitecore XM offers robust, headless capabilities, enabling API-driven experiences that simplify content delivery. XM provides a reliable foundation for managing dynamic, multi-channel digital presences. 

Dataweavers ensures you stay current by upgrading your Sitecore XP or XM to the latest version, with continued mainstream support. For teams looking to go headless, the Dataweavers Arc for Sitecore product offers a flexible path to integrate headless architecture on top of Sitecore XP or XM, or even XM Cloud, enabling a hybrid approach for those ready to adopt modern, composable digital experiences. 

Sitecore’s Managed Cloud solutions (Standard, V2, and Premium) offer managed infrastructure for hosting Sitecore, making them solid choices if you need infrastructure provisioning but plan to handle all operational tasks—like deploying, securing, and maintaining Sitecore yourself—on top of building digital experiences. 

Dataweavers Fusion for Sitecore, however, goes much further. It takes complete responsibility for the entire operational stack, from infrastructure and security to patching, upgrades, DevOps, and end-to-end monitoring, covering everything from code deployment to user experience performance. This solution eliminates the operational load on your team when managing an enterprise-grade Sitecore platform 24x7. Plus, Fusion operates directly within your own tenant, ensuring alignment with your data residency, security, and compliance needs. 

Dataweavers is a dedicated, niche-focused expert ISV and Sitecore partner, providing products to drive DXP automation and management, including the Dataweavers Fusion for Sitecore solution in your Azure tenant. With certified developers and decades of combined DXP expertise, Dataweavers leverages this experience to deliver seamless upgrades and manage hundreds of websites, currently serving over 2 billion page views annually. Known for passing stringent security audits, Dataweavers is the only dedicated in-your-tenant platform operations provider for SitecoreFusion ensures safe, predictable, and cost-effective upgrades through comprehensive infrastructure and application automation. 

With a best-practice ecosystem, Fusion delivers reliable, automated deployments that get your Sitecore platform fully functional faster, all while giving you complete operational visibility. It streamlines development and digital workflows, strengthens compliance, and fuels innovation. Plus, it makes integrating SaaS and PaaS apps seamless, reducing risks and simplifying your tech transitions 

Azure is Microsoft’s public cloud platform, offering a comprehensive suite of services, including Platform as a Service (PaaS), Infrastructure as a Service (IaaS), and managed database solutions. These services enable businesses to build, deploy, and manage applications through Microsoft’s global network of data centers, providing scalable and secure infrastructure for a wide range of digital needs. 

Fusion enhances performance with advanced multi-region deployments, auto-scaling, and load balancing, keeping your site responsive even during peak traffic. We ensure high availability with active monitoring, performance tuning, and secure-by-default configurations to maintain optimal uptime. 

Yes, Fusion automates critical operations like deployments, monitoring, scaling, and backups, reducing reliance on manual processes. This automation minimizes human error, accelerates deployment, and ensures consistency across environments. 

Fusion offers flexible support levels to meet your needs, starting with 8x5 support with 24x7 P1 coverage and 99.9% uptime, up to full 24x7 P1, P2, P3, and P4 support with 99.99% uptime. Our team provides proactive incident management, monitoring, and support to keep your Sitecore platform secure, available, and high-performing. 

Fusion prioritizes security through a multi-layered protection model that includes Web Application Firewalls (WAF), DDOS and bot protection, and strict access controls, ensuring compliance with data protection regulations and robust defense for your digital assets.

Hosting Sitecore in your Azure tenancy gives you control over data residency, compliance, and alignment with enterprise policies while simplifying and securing integrations. Fusion adds operational management, combining Azure’s scalability and security with Dataweavers’ expertise in infrastructure, DevOps, and security optimization for Digital Experience Platforms—delivering high performance. 

Fusion’s streamlined onboarding process typically gets you operational within 30 to 60 days, depending on the scope of the initial Sitecore upgrade required. We handle environment configuration, monitoring setup, and automation, so you can start seeing value fast. 

Fusion meets or exceeds industry standards, including GDPR, HIPAA, and APRA, with data encryption, audit logs, role-based access controls, and continuous patching. This lets you focus on innovation while we handle compliance. 

Fusion includes continuous improvement. Our team monitors performance metrics and periodically updates your environment with the latest Azure and Sitecore features, ensuring your platform stays optimized and future-ready. 

No, CMS migrations to other platform vendors are typically handled by digital agencies. Our focus is on delivering a robust platform operations solution that empowers clients to get the most from their existing Digital Experience Platform (DXP) or extend to the next wave of capabilities with their current vendor. For example, within our Fusion for Sitecore brand, we offer Arc for Sitecore, a specialized solution designed to help Fusion customers transition to a headless architecture more reliably. This allows clients to either start headless on the Sitecore XP/XM or leverage Sitecore XM Cloud and other SaaS capabilities. We can operate these environments seamlessly in parallel, providing a smooth path for clients looking to modernize their infrastructure.