Insights | Dataweavers

Sitecore Security: Why Keeping Sitecore XM/XP Updated is Critical for Your Business’s Regulatory Compliance

Written by Dataweavers | Mar 6, 2025 3:25:18 AM

In today’s digital landscape, regulatory compliance and cybersecurity are no longer optional—they are fundamental to business continuity and reputation management. Across industries, businesses are required to maintain supported and up-to-date software to ensure security, data integrity, and regulatory compliance. For organisations using Sitecore, this means paying close attention to their Sitecore security and compliance of their platform.

When it comes to Sitecore XP/XM, organisations that fail to stay on a supported version risk severe operational, security, and compliance consequences. Let’s explore how different industry regulations mandate keeping software updated and why neglecting your Sitecore upgrade isn’t just a technical issue—but a business risk.

Regulatory Compliance and the Need for Supported Software

Many industry regulations in the United States and globally mandate that organisations maintain software that is supported by the vendor, receives security patches, and follows best practices for cybersecurity resilience
Here’s how this applies to different sectors:

1. Financial Services: Heavy Scrutiny and Strict Patch Management

Regulations such as:

  • FFIEC IT Handbook (Federal Financial Institutions Examination Council)
  • OCC Guidelines (Office of the Comptroller of the Currency)
  • NYDFS Cybersecurity Regulation (23 NYCRR 500)

Mandate financial institutions to keep their web platforms, CMS, and business applications on supported versions with regular patching. Running an outdated Sitecore version in this environment could mean regulatory fines, security vulnerabilities, and increased fraud risks.

Risk: Data breaches, regulatory penalties, operational disruptions.

2. Government and Defense: Compliance with Federal Security Standards

•    FISMA (Federal Information Security Management Act)

•    CMMC (Cybersecurity Maturity Model Certification)

•    FedRAMP (Federal Risk and Authorization Management Program)

Government agencies and contractors must comply with NIST SP 800-53, which explicitly mandates the use of supported software and prompt security patching. If your organisation provides digital experiences using Sitecore XP/XM and operates under government contracts, failing to upgrade can put contracts at risk and increase cybersecurity liabilities.

Risk: Loss of contracts, security breaches, non-compliance fines.

3. Healthcare: Securing Patient Data Under HIPAA
  • HIPAA (Health Insurance Portability and Accountability Act)

Under HIPAA’s Security Rule, healthcare organisations must ensure that all software used to store or process patient data is secure and regularly updated. Sitecore-powered websites or applications that store any healthcare-related information must remain compliant with supported versions and security patches, or risk violations and data leaks.

Risk: Patient data exposure, HIPAA penalties, reputational damage.

4. Retail & Payment Processing: PCI DSS and Secure E-Commerce
  • PCI DSS (Payment Card Industry Data Security Standard)

E-commerce businesses using Sitecore for digital commerce need to comply with PCI DSS Requirement 6, which requires businesses to keep their software updated and apply patches within a month of release. Running an unsupported Sitecore version may result in a data breach that exposes customer credit card information, leading to compliance fines and lost consumer trust.

Risk: Fraud incidents, legal action, loss of payment processing capabilities.

5. Energy & Critical Infrastructure: Cybersecurity for Essential Services
  • NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection)

Companies operating in critical infrastructure sectors must ensure that their digital platforms are secure, patched, and supported. An outdated CMS like Sitecore XP/XM could be a weak link in your attack surface, potentially exposing operational technologies to cyberattacks.

Risk: Cyber espionage, service disruptions, regulatory non-compliance.

The Risks of Running an Unsupported Sitecore Version

If your organisation is still running an unsupported version of Sitecore, your Sitecore Security is at risk, exposing  you to:

  • Security Vulnerabilities – Older Sitecore versions do not receive security patches, making them prime targets for cyberattacks
  • Regulatory Non-Compliance – Many industry standards mandate supported software. Running an outdated Sitecore instance puts you at risk of non-compliance fines and audits.
  • Increased Operational Costs – Unsupported software often requires expensive workarounds and emergency security fixes.
  • Compatibility Issues – New integrations and cloud technologies may not support older Sitecore versions, leading to inefficiencies and performance degradation.

How Dataweavers Can Help with Fusion for Sitecore

At Dataweavers, we understand the challenges of Sitecore security, keeping your Sitecore platform secure, compliant, and high-performing.

That’s why we offer Fusion for Sitecore, a solution that:

Automates Sitecore upgrades – Ensuring you always stay on a supported version without the hassle of manual upgrades.

Enhances security & compliance – Meeting regulatory standards across financial, healthcare, and government sectors.

Improves performance & scalability – Ensuring your Sitecore deployment is always optimised and future-ready.

Reduces risk & cost – Preventing expensive compliance failures and emergency patching efforts.

Don’t let an outdated Sitecore version put your business at risk. Partner with Dataweavers and let Fusion for Sitecore handle your upgrades seamlessly

Ready to stay compliant and secure? Learn more about Fusion for Sitecore.

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