Either IaaS or PaaS.
Downtime with project team responsible.
Full responsibility, lowest RPO and RTO, active-active, fully automated failover.
Deep troubleshooting capability, devs, infrastructure & security 100% focused on Optimizely.
Customer responsibility to build or buy support team.
4 Teams
Optimizely (2): Infrastructure and app,
Product Support
Customer (2): DevOps, App development
3-5 Teams
Customer (2): Infrastructure, Security
Partner (2): DevOps, App
Optimizely (1): Support