For London & Partners (L&P), delivering exceptional digital experiences is central to their mission of promoting London as a world-leading destination. With a global audience relying on their platforms 24/7, ensuring reliability and security was more than an operational goal—it is a promise to their customers. By 2020, L&P had taken significant steps to improve their organizational digital infrastructure, but new challenges emerged that could potentially hinder their ability to deliver the seamless experiences they aspired to provide.
Complex Systems Management: With a robust Sitecore environment supported by Solr and SQL PaaS, L&P’s small but skilled development team, including certified developers, front-end experts, and QA staff, embraced the opportunity to address gaps in support. This proactive approach allowed them to explore innovative ways to optimize their infrastructure.
Operational Strain: Delivering 24/7 uptime to a global audience underscored L&P’s dedication to customer satisfaction. The team’s commitment to ensuring seamless access, even during holidays, highlighted their resilience and drive to find a scalable solution.
DDoS Threats: The presence of DDoS threats became a chance for L&P to prioritize enhanced security measures, safeguarding their platforms for long-term reliability and customer trust.
Sitecore Upgrade Needs: Recognizing the potential of their Sitecore platform, L&P saw the upcoming upgrade as an opportunity to elevate functionality and improve performance, ensuring their systems remained cutting-edge and aligned with customer needs.